Tele-rehabilitation is the use of secure, encrypted online video-chat services to provide assessment, education and treatment one-on-one with your physiotherapist. This can be useful for individuals to comply with social distancing protocols to minimize travel time and costs, or for those would simply prefer ongoing rehabilitation while remaining at home.
You can access tele-rehabilitation through a computer, smart phone or tablet, provided that you have internet connection. Our clinic uses approved technology (Jane) to provide a clear and efficient connection throughout your appointment.
Virtual Appointment Services
Physical therapy provided via tele-rehabilitation can include exercise prescription, post-surgical rehabilitation progression, positional recommendations, feedback regarding return to sport or work, and evidence-based education from your physiotherapist.
Tele-rehabilitation at the BoDyanmics PT Clinic may be used in combination with in-person physiotherapy sessions, and always includes an individualized program and tracker. This exercise/education tracking program is custom-designed by your physiotherapist.
Does the physiotherapy association of BC (PABC) and the regulatory college support virtual care?
Yes, when doing so is safe and in the best interest of the patient. PABC has drafted a position statement on telehealth (pending adoption) and the college has provided various resources on the subject to support its use.
Is it technically complicated?
Sometimes you may encounter technical difficulties (as we all do with technology). Generally, technology solutions have come a long way and allows you to easily operate solutions easily through simple click and broadcast. A common problem encountered during video conferences is a poor network connection. In order to provide the best virtual care make sure you have a strong network connection.
Do I need to buy more computer hardware for virtual care?
No, modern laptops (PC or MAC) and tablets (MAC, PC or Android) purchased in the last few years will work just fine as long as they have a camera and microphone. Using your phone is not recommended for physiotherapy virtual care as the small screen size inhibits the visual observation of movement, etc. that is very important to assessment.
Will Virtual Visits be covered by extended health insurance companies?
It is best to check with your provider directly. According to the Physiotherapy Association of British Columbia, as an example, Sunlife and Great Westlife extended benefits accept telerehabilitation. Our policy with 3rd party extended health insurance companies remains the same, you pay us, we issue you a receipt which you then submit to your insurer.